Novel coronavirus (COVID-19) resources for the UCLA Arts Community

Novel coronavirus (COVID-19) resources for the UCLA Arts Community

Jul. 9, 2020, 6 p.m.

To help safeguard our community and mitigate spread of COVID-19, UCLA has suspended all nonessential activities and public programming of any size through the end of summer session C (September 11). This includes all in-person programming at the UCLA’s Center for the Art of Performance, the Fowler Museum, and the Hammer Museum. Subscribe to our weekly email to be notified about online lectures, workshops, performances, and more. We will continue to follow the guidance of health officials and UCLA leadership, and look forward to resuming normal operations when possible.

To protect the health and well-being of our essential staff who are still required to come to campus, all employees who are continuing to work on the UCLA campus will be required to monitor themselves for symptoms of the coronavirus and will be required to receive a clearance certificate from the UCLA symptom monitoring website before beginning work each day. These procedures do not apply to employees who are only working remotely and who have no physical contact with coworkers.

For more information about UCLA’s response to COVID-19, please visit UCLA’s Newsroom.
Read the latest COVID-19 update from the Office of the Chancellor and the Office of the Executive Vice Chancellor and Provost. 


 

GENERAL COVID-19 RESOURCES:

Support Line
Call the student support line for guidance on any issues related to COVID-19 or how campus operations are affected
Hours: Weekdays from 9 a.m.–7 p.m.
Phone: (310) 825 - 3894
Email: covid19@ucla.edu

Student Services
Alongside each department’s student affairs officers, the School of the Arts and Architecture’s Office of Student Services is here to help and answer any questions you may have. While they are working remotely, you can contact them via email at:

 

HEALTH & WELLNESS:

Students

If you are not feeling well, have developed flu-like symptoms (fever, cough, difficulty breathing), believe you may have come into contact with a person diagnosed with COVID-19, or are awaiting test results for the virus, please contact the UCLA Arthur Ashe Center Infection Control Line at (310) 206–6217.

UCLA Arthur Ashe Student Health & Wellness Center
*Please call before visiting

Address: 221 Westwood Plaza, Los Angeles CA, 90095
Phone: (310) 825–4073
Hours: Monday–Thursday, 8 a.m.–4:30 p.m. & Friday, 9 a.m.–4:30 p.m.
Website: https://www.studenthealth.ucla.edu/

Counseling and Psychological Services
*In an effort to limit the spread of COVID-19 in our communities, the majority of CAPS services will be conducted remotely. In-person services will be provided on an urgent basis only. Crisis support is always available by phone to any student 24/7 at 310-825-0768.

Address: 221 Westwood Plaza, Los Angeles CA, 90095
Phone: (310) 825-0768
Hours: Monday–Thursday, 8 a.m.–6 p.m. & Friday, 8 a.m.–5 p.m.
Website: https://www.counseling.ucla.edu/

UCLA Recreation Center
While campus recreation centers are closed until further notice, Brief instructional videos to support your physical wellness can be found on UCLA Rec’s Fitwell site
Website: Fitwell Fitness Resources

Faculty & Staff

If you are not feeling well, have developed flu-like symptoms (fever, cough, difficulty breathing), or believe you may have come into contact with a person diagnosed with COVID-19, please contact your primary care physician to see their advice. If you have tested positive for COVID-19, please contact UCLA Occupational Health Services and/or your supervisor.

Staff and Faculty Counseling Center
Phone: (310) 794-0800
Website: https://www.chr.ucla.edu/employee-counseling

 

ACADEMICS & OPERATIONS:

Students

Per Chancellor Block’s April 2 announcement, remote instruction will continue through Summer Session A, which starts June 22 and ends August 28. In addition to communications from your individual departments and course instructors, you may find the following  information and resources valuable:

UCLA Registrar COVID-19 FAQ
The registrar’s FAQ provides answers to common questions regarding registration and fees.
*The deadline for paying spring tuition and fees has been extended to April 10

Student Resources for Remote Learning
The Student Resources for Remote Learning website provides a wealth of valuable information and resources to help students transition to remote instruction.

Plans for Spring 2020 Commencement Ceremonies
Chancellor Block’s recent messages about Commencement 2020 can be found here.
Our office of Student Services, in tandem with campus, will keep you apprised as plans for this year’s commencement are confirmed.

Resources and Support for Graduate Students
UCLA Grad division has created a guide containing information for graduate and professional students, visiting graduate researchers, and postdoctoral scholars
Website: COVID-19 Resources and Support

Faculty

Planning for Academic Continuity
The Planning for Academic Continuity website provides a wealth of valuable information and resources to help faculty transition to remote instruction.
Website: Planning for Academic Continuity

Protecting our Remote Learning Environments
In light of the disruptions that have taken place during online classes and meetings recently, UCLA has provided additional information about how to strengthen the security of your Zoom sessions.
Message from the Chancellor: Protecting our Remote Learning Environments
Website: Zoom Security Settings Step-by-Step Guide

School of the Arts and Architecture IT Support
For Desktop support, CCLE questions, and support for all Arts and Architecture systems, please contact the School's IT support team.
Email: support@arts.ucla.edu

UCLA Systems IT Support
*For assistance with UCLA Systems the UCLA IT Service’s IT Support Center is available 24/7 to assist
Hours: Weekdays, 8 a.m.–8 p.m.
*During regular hours assistance is available for Google Apps for UCLA, Box, Zoom, VPN access, campus network access, and campus phone systems
Phone: (310) 267-4357
Email: help@it.ucla.edu
Website: UCLA Service Now

Staff

Updates for UCLA staff about COVID-19
Campus human resources has a detailed FAQ page for staff that addresses questions about paid administrative leave, students workers and also available resources.
Website: Updates for UCLA staff about COVID-19
FAQ: COVID-19 FAQs

Staff Planning for Operational Disruptions
The Planning for Operational Disruptions webpage provides directors, managers, and staff withsome potential solutions to situations that might arise if there is a disruption.
Website: Staff Planning for Operational Disruptions

School of the Arts and Architecture IT Support
For Desktop support, CCLE questions, and support for all Arts and Architecture systems, please contact the School's IT support team.
Email: support@arts.ucla.edu

UCLA Systems IT Support
*For assistance with UCLA Systems the UCLA IT Service’s IT Support Center is available 24/7 to assist
Hours: Weekdays, 8 a.m.–8 p.m.
*During regular hours assistance is available for Google Apps for UCLA, Box, Zoom, VPN access, campus network access, and campus phone systems
Phone: (310) 267-4357
Email: help@it.ucla.edu
Website: UCLA Service Now

 

FINANCIAL SUPPORT:

Students

Tuition and Payment Plan Extension and Course Material Fee Suspension
The deadline for paying spring tuition and fees has been extended to April 10
More information: Bruinpost

UCLA Financial Aid and Scholarships: COVID-19 FAQ
Additional information from the Financial Aid Office for those students impacted by the Coronavirus (COVID-19)
Website: Financial Aid and Scholarships

City of Los Angeles Emergency Rental Assistance Subsidy Program
All tenants residing in the City of Los Angeles who meet the criteria may apply, regardless of immigration status. Subsidy recipients will be chosen via lottery once the application window is closed.
More information: https://hcidla.lacity.org/
Phone: 844-944-1868

Bruin Tech Award
This program offers emergency financial support for remote learning technology to undergraduate students. The School of the Arts and Architecture is currently working on a similar program to help our graduate students in need and will keep you posted as this funding becomes available. 
Read more: UCLA Newsroom
Apply: Bruin Tech Fund Application Information

Campus Library Instructional Computing Commons (CLICC)
The CLICC lending program has an inventory of equipment available for long-term loan
Create an account to request to loan a laptop or tablet: UCLA Library

Internet providers, including Charter and Comcast, have announced various plans to offer free internet service for 60 days to new customers.
Call Charter: (844) 488-8395
Call Comcast: (855) 846-8376
Comcast for Spanish Speakers: (855) 765-6995

Economic Crisis Response Team (ECR TEAM)
The ECR provides support and guidance to students who have self-identified or are identified by UCLA faculty or staff as experiencing a financial crisis that impacts their academic success at UCLA. 
To begin a conversation with the ECR, please fill out their intake form: https://www.studentincrisis.ucla.edu/Economic-Crisis-Response
Phone: (310) 206-1189 or (310) 794-4146
Email: ecr@saonet.ucla.edu
Website: Economic Crisis Response

Student Employee Loss of Wages
For students impacted by the Coronavirus (COVID-19) and are experiencing a financial hardship due to a loss of wages from your campus job
Website: Student Employee Loss of Wages

Meal Voucher Program
Information about eligibility and distribution of meal vouchers
Website: Economic Crisis Response

COVID-19 and Terminating a Lease
For students who have concerns regarding their leases, UCLA Student Legal Services has put together the following.
Handout: Terminating a Lease

Virtual Career Services
Both undergraduate and graduate students can access virtual advising and workshops through the career center. Programming this quarter is specifically focused on navigating career development in a virtual world.
Website: Handshake

Staff

A Message to All UC Employees
UC President Janet Napolitano and the Chancellors of the ten UC campuses announce that there will be no COVID-19 related layoffs for all career employees through the fiscal year ending on June 30, 2020.
Read the announcement: A Message to All UC Employees

 

HOUSING & DINING:

Student housing and dining services are considered essential services and will remain open and continue to support students who want to stay in university housing until the end of their contracts. Those who want to cancel their housing contract can do so without incurring a cancellation fee for early termination. Those who cancel with future years of eligibility remaining, will not lose their eligibility. 
More information: UCLA Housing’s COVID-19 information page

 

PROSPECTIVE STUDENTS:

UCLA tours and information sessions have been suspended

ADDITIONAL RESOURCES:

Campus Human Resources
Phone: (310) 794-0800

UCLA Dashew Center for International Students and Scholars
Phone: (310) 825-1681
Email: oissassi@saonet.ucla.edu
Website: FAQ for International Students and F-1 and J-1 visa holders

Local & Global Health Agencies
World Health Organization
Center for Disease Control and Prevention (CDC)
Los Angeles County Department of Public Health
California Department of Public Health
Resources for Los Angeles

For UCLA COVID-19 updates, please visit the UCLA Newsroom.


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